Touch-Screen Check-In: How to Use Our 24/7 Kiosk for Smooth Arrivals

Arriving late, stuck in traffic, or traveling with kids who nap best on the go? Our Touch-Screen Check-In makes it easy. With a 24/7 kiosk on site, you can complete check-in or check-out any time—day or night—so your trip starts on your schedule, not ours. This guide explains how Touch-Screen Check-In works at Camping De Regenboog, what to prepare, and practical tips for a seamless, stress-free arrival.

Why our 24/7 kiosk makes travel easier

• Arrive when it suits you: Whether you roll in right at 15:00 or hours later, the kiosk is available around the clock during the camping season.
• Skip the queue: Self-service means you move at your pace—no waiting for a desk to open.
• Stay flexible: If plans change, you still check in smoothly and settle in without rush.

Camping De Regenboog focuses on peace, nature, and genuine hospitality. The Touch-Screen Check-In supports that promise by removing time pressure from your travel day.

Before you arrive: what to prepare

A few simple preparations make Touch-Screen Check-In even smoother:

• Know your times: You can check in from 15:00 and check out until 11:00. Early check-in (from 11:00) or late check-out (until 15:00) is available for €10 each, subject to availability.
• Have identification ready: A photo ID and a credit card are required at check-in.
• Quiet hours: Please keep things calm between 22:00 and 07:00. If you arrive late, move quietly and use minimal lighting.
• Download our app: View the activity program, campsite map, practical information, bistro hours, WiFi info, and use the messaging service with reception. You can also order fresh bread rolls for the next morning.
• Plan your route: The campsite is in Šluknov (north Czech Republic, near the German border). If you’re coming by train, Šluknov station is about 700 metres away (roughly a 10-minute walk).
• Electric vehicle? We provide two on-site charging stations that work with a standard charging card. Mention your EV when booking so the team can plan accordingly.
• Payment basics: Stays are processed by Booking.com; bring cash for on-site extras.

Need a hand while you’re on the road? We aim to respond within 48 hours by email and are by phone Monday–Friday:

• Email: info@campingregenboog.com
• Main phone: +31 (0)683 655 444 (Mon–Fri, 09:00–18:00)
• Reception (in season, during opening hours): +420 797 758 260

Season dates: 24 April 2026 – 11 September 2026. During the season, the reception desk is staffed daily 09:00–11:00 and 15:00–17:00.

How Touch-Screen Check-In works

Touch-Screen Check-In is designed to be intuitive, with clear on-screen prompts. Here’s the typical flow:

1. Park safely on site and head to the self-service kiosk.
2. Start check-in on the touch screen and follow the prompts to confirm your booking details.
3. Review key stay information displayed on screen (arrival/departure times, quiet hours, and practical notes).
4. Proceed to your pitch or accommodation and settle in.

That’s it—no lines, no waiting, just a straightforward start to your holiday.

Arriving after reception hours

• The kiosk operates 24/7, so you can check in even when the reception desk is closed.
• Reception hours (in season): 09:00–11:00 and 15:00–17:00 daily. If you prefer in-person assistance, visit the desk during these times.

Check-out in seconds

When it’s time to leave, use the same kiosk for self check-out 24/7. Standard check-out is until 11:00. If you’d like to extend, late check-out until 15:00 is €10 and subject to availability—ask via the app or at reception.

Quick answers (FAQs)

• What are the check-in and check-out times?

  • Check-in from 15:00; check-out until 11:00. Early check-in (from 11:00) and late check-out (until 15:00) are €10 each, subject to availability.

• Do I need ID to use Touch-Screen Check-In?

  • Yes. A photo ID and a credit card are required at check-in.

• Can I arrive any day of the week?

  • Yes, arrival and departure are possible every day, provided there is availability for your dates.

• When is the kiosk available?

  • The self-service kiosk is available 24/7 during the camping season (24 April 2026 – 11 September 2026).

• Which languages do you speak?

  • We speak Dutch, German, English, and a little Czech.

• Who do I call if I need help?

  • Main phone: +31 (0)683 655 444 (Mon–Fri, 09:00–18:00). Reception (in season during opening hours): +420 797 758 260.

• Is there on-site food service?

  • A small bistro operates on site—almost daily in high season and 1–2 times per week in low season—plus a daily bread-roll service.

• How close is public transport?

  • Šluknov train station is about 700 metres from the campsite.

• Is WiFi and parking free?

  • Yes, free WiFi and free on-site parking are available.

Practical tips for a smoother arrival

• Aim for 15:00+ arrivals: You can enter your pitch or accommodation from 15:00. If you’ll be earlier, request early check-in (from 11:00) for €10 (subject to availability).
• Respect quiet hours (22:00–07:00): If you arrive late, keep voices low and lights minimal so everyone sleeps well.
• Use the app: Check the activity program, message the reception, and order bread for pickup from 08:00.
• EV drivers: Mention your EV in your booking so the team can plan around the two on-site charging stations.
• Traveling by train: From Šluknov station (≈700 m), it’s an easy walk. Pack a small bag with essentials so you can settle in quickly.
• Plan your first meal: The bistro opening varies by season; consider a simple first-night plan or check the app for hours.

Why guests love this flexibility

Touch-Screen Check-In removes the rush and hassle from arrival day. Families can match check-in to nap schedules. Road-trippers can react to traffic or weather without stress. International travelers can transition from a long drive to a calm evening at their accommodation without waiting for a desk to open. It’s a small feature that adds up to a much smoother, more relaxed start to your stay.

Explore more and make the most of your stay

• Our app: Activities, weekly program, snack bar hours, WiFi info, campsite map, and direct messaging with reception.
• Activities & region: From family-friendly outings to scenic walks and a nostalgic steam train ride through the Zittau Mountains, there’s plenty to do close by.
• On-site amenities: Multiple playgrounds, sports fields, a recreation room (with youth and family activities in high season), and a peaceful, nature-rich setting.

Conclusion

With Touch-Screen Check-In and a 24/7 kiosk, your arrival at Camping De Regenboog is as flexible as your travel day demands. Check in from 15:00, settle in at your pace, and use the app to plan tomorrow’s fun.

Ready for a smooth arrival? Book your stay, download the Camping De Regenboog app, and if you have questions, email info@campingregenboog.com or call +31 (0)683 655 444 (Mon–Fri, 09:00–18:00). We look forward to welcoming you between 24 April 2026 and 11 September 2026.